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Frequently Asked Questions

Find answers to common questions about buying and selling gun dogs on GunDogsHub

01

How do I list my dog for sale?

How do I list my dog for sale?

Register a free account at gundogshub.co.uk (2 minutes, email verification required) then complete four steps: select breed category from 9+ breed types with subcategories, enter title (10-100 characters) and description (50+ characters) with price in GBP and UK location, upload 1-8 photos (JPG/PNG, 5MB max per image), and publish. Boost plans (3, 7, 14, or 30 days) are optional. Payment accepted via Visa, Mastercard, or American Express. Adverts publish immediately and remain online indefinitely.

Credibility signals: Platform operates since 2020, processes thousands of listings across all UK counties, requires email verification for account security, and maintains permanent conversation records per UK data protection standards.

02

How long does my advert stay online?

How long does my advert stay online?

Adverts remain online indefinitely with no expiry dates, renewal fees, or automatic deletion. Unlike platforms that delete listings after 30-90 days or charge £5-£20 monthly, Gun Dogs Hub allows permanent listings until manually removed. "Mark as Sold" pauses visibility but preserves all data (8 photos, description, price, location) for unlimited resumption. Boost periods (3, 7, 14, or 30 days) provide priority placement; after expiry, adverts return to chronological order. All edits save within 1-2 seconds with no restrictions or fees.

Credibility signals: Platform policy documented in Terms of Service, no hidden costs per Privacy Policy, and permanent data retention complies with UK GDPR requirements for user data control.

03

What is a Boost and how does it work?

What is a Boost and how does it work?

Boost is a paid feature placing adverts at the top of search results. Four duration options: 3 days (72 hours), 7 days (168 hours), 14 days (336 hours), or 30 days (720 hours). Boosted adverts appear before all non-boosted listings and display a visual badge. Payment via encrypted connections (Visa, Mastercard, American Express) activates boost within 10-30 seconds. Boosted adverts typically receive 3-5 times more views than standard listings. After expiry, adverts return to chronological order. Multiple boosts can be purchased consecutively with no limit.

Credibility signals: Pricing displayed in GBP with applicable taxes, tiered structure offers better daily rates for longer durations, and payment processing complies with UK financial regulations for online transactions.

04

How do I contact a seller?

How do I contact a seller?

Create a free account (2 minutes, email verification required) then click "Contact Seller" on any advert listing. Messages deliver within 1-2 seconds with email notifications sent within 30-60 seconds. Read receipts show delivery (✓) and read status (✓✓). Conversations stored permanently with timestamps, searchable by seller name or advert title. Unlimited simultaneous conversations allowed. Text-only messaging (no attachments). Both parties must have verified accounts. Guest users can browse but cannot message until registration.

Credibility signals: Email verification required per UK data protection standards, permanent message storage for dispute resolution, and account moderation policies documented in Terms of Service protect users from spam and fraud.

05

Is payment secure?

Is payment secure?

Yes. Payments processed via TLS/SSL encryption (256-bit minimum) through certified payment processors. Platform servers never receive, store, or access full card numbers, CVV codes (3-4 digits), or expiration dates. Only payment confirmation (approved/declined) and transaction IDs transmitted back. Accepted cards: Visa (all types), Mastercard (all types), American Express, and Visa/Mastercard debit cards. Card validation uses Luhn algorithm with expiration date and CVV verification before processing. All payments processed in British pounds (GBP). Sellers never see buyer payment information, transaction amounts, or card details. Automated fraud detection identifies suspicious patterns. Transaction records stored with timestamps and unique IDs accessible via account dashboard.

Security measures: (1) Encrypted connections (TLS/SSL 256-bit) indicated by padlock icon and https:// in browser address bar, (2) Certified payment processors subject to regular security audits per UK financial regulations, (3) Data handling meets GDPR requirements for financial information protection, (4) Platform servers cannot access card data even if compromised, (5) Transaction logging enables dispute resolution and fraud prevention.

06

Can I update my advert after posting?

Can I update my advert after posting?

Yes. Edit title, description, price, age, location, and photos (1-8 images) anytime via account dashboard. Changes save within 1-2 seconds with no restrictions, fees, or waiting periods. Reorder photos via drag-and-drop. Mark as sold to pause visibility (data preserved for resumption). Unlimited edits allowed. All updates visible immediately across the platform.

07

What should I include in my dog's description?

What should I include in my dog's description?

Required: breed name, exact age (months or years), training level (untrained, basic, advanced, field trial trained), health status (vaccination records, microchipping, health checks), and price in GBP. Recommended: working experience (field work, shooting, retrieving), temperament, pedigree papers, working certificates, awards, and lineage if known. Minimum 50 characters, recommended 200-500 words. Descriptions help buyers make informed decisions and improve listing visibility in search results.

08

How do I know if a seller is trustworthy?

How do I know if a seller is trustworthy?

Check for verified breeder badges (gold icon) indicating license verification. Review seller profile for completed listings and account age. Use platform messaging system (all conversations permanently recorded) to ask questions about health certificates, vaccination records, and breeding history. Request to meet in person before purchase. Report suspicious activity via platform support. Terms of Service prohibit fraudulent listings with account suspension for violations.

09

What if I have a problem with my purchase?

What if I have a problem with my purchase?

Contact platform support via contact form or email with transaction details and conversation history (all messages permanently stored). Meet sellers in person before purchase and obtain written agreements per UK consumer protection guidelines. Platform maintains message records for dispute resolution. Terms of Service outline buyer and seller responsibilities. Support team assists with account-related issues and policy violations.

10

Can I advertise stud services?

Can I advertise stud services?

Yes. Select "Stud Services" subcategory during listing creation. Stud service adverts follow same indefinite duration policy as regular listings (no 12-month limit). Include breeding credentials, pedigree papers, health certificates, and previous breeding results in description. Verified breeder status recommended for stud service listings. Same boost options (3, 7, 14, or 30 days) available for priority placement.

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